RE: [Pen-l] computer problem, maybe someone can help

["Perelman, Michael" <MPerelman@xxxxxxxxxxxx>]

Can you give us the version number, just to be sure? Also, do you have  
Firefox extensions installed? Any recently?

I just installed a new version yesterday. 3.0.10



What happens when you click on the paperclip to attach files in the  
compose new message page? For me a file chooser window pops up. Do you  
get anything at all?

I get the browse.  I choose a file to upload.  It acts as if it loads
instantaneously, unless I start the computer with Firefox & then go to
gmail, then it works & shows a progress bar.

> I have disabled the new way of loading files in Gmail, but that does  
> not
> help. I have scanned the computer with Norton & with Spybot. They  
> found
> nothing. I have no other symptom of a computer problem.


I doubt it's a virus. Can you tell me how you disabled "the new way of  
loading files"? I didn't know there was one, but I don't use Gmail so  
I wouldn't know. I am guessing the new way is Flash or Java? 

Yes, the new way uses Java. It does not work either way.

Ah, in  
settings I see "Advanced attachment features" which says it needs  
Flash. I have that selected yet it asked me for a file upload rather  
than showing me a Flash uploader.

The help page
(http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=1145
90 
) says that the Flash uploader is used once I select multiple files,  
so that makes sense. Do you get to that point?

Right.  It works that way with one of the other browsers.  I can
"attach" several files, but they do not really attach.


> Also, if I past a chunk of text, say a paragraph, into Gmail, it hangs
> rather than sending the message. I have not tried this in Yahoo.



Do let us know which exact version of Firefox you are using, and also  
if you are using any Firefox extensions (add-ons). Has anything  
changed recently in your environment?

I don't know of anything new.  I am using the chat extension, but it did
not work before I used it.  Also, I can load gmail in the safe mode & it
still does not work.


The XULElement error you reported is probably not significant. XUL is  
how Firefox's own UI is built (sorta) and you often see a bunch of  
such messages for most sites. But I may be wrong on this one.


I doubt that you are wrong.

	--ravi


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Michael Perelman
Economics Department
California State University
Chico, CA
95929

530 898 5321
fax 530 898 5901

http://michaelperelman.wordpress.com
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