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Customizing customer orders



Customized Pizza Order
>
>Operator: "Thank you for calling Pizza Hut.
>How May I serve you..."
>
>Customer: "Hi, I'd like to order."
>
>Operator: "May I have your NIDN first, sir?"
>
>Customer: "My National ID Number, yeah, hold
>on, eh, it's 6102049998-45-54610."
>
>Operator: "Thank you, Mr. Sheehan. I see you
>live at 1742 Meadowland Drive, and the phone
>number's 494-2366. Your office number over at
>Lincoln Insurance is 745-2302 and your cell number's
>266-2566. Which number are you calling from, sir?"
>
>Customer: "Huh? I'm at home. Where d'ya get
>all this information?"
>
>Operator: "We're wired into the system, sir."
>
>Customer: (Sighs) "Oh, well, I'd like to order
>a couple of your All-Meat Special pizzas..."
>
>Operator: "I don't think that's a good idea,
>sir."
>
>Customer: "Whaddya mean?"
>
>Operator: "Sir, your medical records indicate
>that you've got very high blood pressure and
>extremely high cholesterol. Your National Health
>Care provider won't allow such an unhealthy choice."
>
>Customer: "Damn. What do you recommend, then?"
>
>Operator: "You might try our low-fat Soybean
>Yogurt Pizza. I'm sure you'll like it"
>
>Customer: "What makes you think I'd like
>something like that?"
>
>Operator: "Well, you checked out 'Gourmet
>Soybean Recipes' from your local library last week,
>sir. That's why I made the suggestion."
>
>Customer: "All right, all right. Give me two
>family-sized ones, then. What's the damage?"
>
>Operator: "That should be plenty for you, your
>wife and your four kids, sir. The 'damage,' as you
>put it, heh, heh, comes $49.99."
>
>Customer: "Lemme give you my credit cardOperator: "I'd advise watching your
language,
>sir. You've already got a July 2006 conviction for
>cussing out a cop."
>
>Customer: (Speechless)
>
>Operator: "Will there be anything else, sir?"
>
>Customer: "No, nothing. oh, yeah, don't forget
>the two free liters of Coke your ad says I get with
>the pizzas."
>
>Operator: "I'm sorry sir, but our advert's
>exclusionary clause prevents us from offering free
>soda to diabetics."
>

>number."
>
>Operator: "I'm sorry sir, but I'm afraid
>you'll have to pay in cash. Your credit card balance
>is over its limit."
>
>Customer: "I'll run over to the ATM and get
>some cash before your driver gets here."
>
>Operator: "That won't work either, sir. Your
>checking account's overdrawn."
>
>Customer: "Never mind. Just send the pizzas.
>I'll have the cash ready. How long will it take?"
>
>Operator: "We're running a little behind, sir.
>It'll be about 45 minutes, sir. If you're in a hurry
>you might want to pick 'em up while you're out
>getting the cash, but carrying pizzas on a
>motorcycle can be a little awkward."
>
>Customer: "How the hell do you know I'm riding
>a bike?"
>
>Operator: "It says here you're in arrears on
>your car payments, so your car got repo'ed. But your
>Harley's paid up, so I just assumed that you'd be
>using it."
>
>Customer: "@#%/$@&?#!"
>



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